- Not an Emergency Service; Not Medical Advice.
Even though you may be able to communicate with Clean and Sober or certain of your providers through the Website, communications are not real-time. The Website does not provide any medical services, including but not limited to emergency or urgent medical services.
2.1 Call 911 or your health care provider if you believe that you are experiencing a medical emergency or if you are experiencing health changes that are worrisome to you.
2.2 The health information on this Website is for general education purposes and is not intended to constitute medical advice. The information should not be used for diagnosis or treatment, nor should it be used to replace the advice of licensed healthcare professionals. Health concerns should be discussed with your personal physician. If you have any concerns about your health, please contact your healthcare provider.
2.3 The Website is not designed for the transmission or receipt of your personal health information; please do not communicate your personal health information via the Website.
- Use of the Website
You warrant that you will use the Website for lawful purposes. You will not use the Website to harass other users or take any actions that will affect the availability or functionality of the Website. You may not attempt to modify the Website or its contents. Unauthorized attempts to modify or modifications of any information stored on the Website may result in criminal prosecution. All information you submit through the Website must be complete, accurate and current.
3.1 Endorsement Disclaimer: Reference in this Website to any specific commercial products, brand names, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by CSD, or its officers, employees or agents nor does such reference constitute an endorsement of CSD or any of the foregoing.
- Intrusion Detection Notification; Security
All CSD computer systems are subject to monitoring at all times to assure proper functioning of the systems, to provide security for the computer system’s operation and information contained therein, to prevent unauthorized use, and to deter and investigate violations of law. There is no reasonable expectation of privacy in the use of this Website.
- Copyright & Trademark Disclaimer
CSD has made the content of these pages available to the public and anyone may view the information for personal use unless otherwise stated on particular material or information to which a restriction on free use may apply. CSD makes no warranty that materials contained herein are free of copyright or trademark claims or other restrictions or limitations on free use or display. Making a copy of, transmitting, or otherwise re-using such materials may be subject to the copyright, trademark and/or related laws.
- Use of Names, Trademarks & Logos
Use and display of the names and trademarks CSD, Clean and Sober Detox, the logos associated with these names and marks, or any other name, mark or logo used by CSD, its licensees or affiliates are restricted by law and may be used only as authorized by CSD.
- Termination or Restriction of Access
- General Information Disclaimer; Limitation of Liability
The materials and information provided on this Website are provided “as is.” No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement, title, merchantability, fitness for a particular purpose, warranties arising from usage or trade or course of dealing, and freedom from computer virus, is given with respect to the contents of this Website or its hyperlinks to other Internet resources. CSD does not guarantee the accuracy of such information, and portions of the information contained in this Website may be incorrect or not current.
8.1 Neither we nor any of our employees, agents, successors, officers, directors, shareholders, trustees, board members, members, managers, assigns, or affiliates shall be liable to you or other third party for any direct, indirect, incidental, special, punitive or consequential damages arising out of use of the website or inability to gain access to or use the website. Furthermore, in no event shall our liability with respect to the website exceed one hundred dollars ($100).
- Third Party Links
The Website and materials may contain hypertext or links to other Internet computer sites which are not owned, operated, controlled or reviewed by CSD. These links are provided solely as a courtesy and convenience to you.
10.1 CSD, its trustees, officers or employees, exercise no control over the entities owning such Websites or the views, accuracy, copyright or trademark, compliance or the legality of the material contained on those servers and does not sponsor, endorse or approve the information, content, proceeds, materials, opinions or services contained on such external sites. You proceed to those external sites at your own risk. CSD specifically disclaims any and all liability from damages, which may result from the accessing of a third-party site, which is linked to the Website, or from reliance upon any such information. We are not responsible for the privacy practices or the contents of such Websites. No endorsement of any third-party products or services is expressed or implied by any information, material or content referred to or included on, or linked from or to, any CSD webpages. Any information, material or content referred to or included on, or linked from or to, the Website from a third-party webpage does not constitute an endorsement of CSD’s products or services.
11.5 Notwithstanding the foregoing, any additional terms and conditions on the Website will govern the items to which they pertain.
11.6 CSD has taken all necessary steps to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
- Uses and Disclosures for Treatment, Payment and Operations
Facility may use or disclose your PHI for the purposes of treatment, payment and health care operations, described in more detail below, without obtaining written authorization from you.
12.1 For Treatment: Facility may use and disclose PHI in the course of providing, coordinating, or managing your medical treatment, including the disclosure of PHI for treatment activities at another healthcare facility. For example, if you are being treated by a primary care physician, that physician may need to use/disclose PHI to a specialist physician whom he or she consults regarding your condition, or to a nurse who is assisting in your care.
12.2 For Payment: Facility may use and disclose PHI in order to collect payment for the health care services provided to you. Facility may also disclose PHI to their business associates, such as billing companies, claims processing companies, and others that assist in processing health claims. Facility may also disclose PHI to other health care providers and health plans for the payment activities of such providers or health plans.
12.3 For Operations: Facility may use and disclose PHI as part of their operations, including for quality assessment and improvement, such as evaluating the treatment and services you receive and the performance of our staff in caring for you. Facility may disclose PHI to doctors, nurses, technicians, students, attorneys, consultants, accountants, and others for review and learning purposes. These disclosures help make sure that Facility is complying with all applicable laws, and are continuing to provide health care to patients at a high level of quality.
12.4 For sharing PHI among facility and professional staff: Facility and members of their respective professional staff will share PHI with each other as needed to perform their treatment, payment and health care operations activities.
12.5 Other uses and disclosures for which authorization is not required: In addition to using or disclosing PHI for treatment, payment and health care operations, Facility may use and disclose PHI without your written authorization under the following circumstances:
12.5 A) As required by law and law enforcement: Facility may use or disclose PHI when required by law.
12.5 B) For public health activities and public health risks: Facility may disclose PHI to government officials in charge of collecting information about births and deaths, preventing and controlling disease, reports of child abuse or neglect and of other victims of abuse, neglect, or domestic violence, reactions to medications or product defects or problems, or to notify a person who may have been exposed to a communicable disease or may be at risk of contracting or spreading a disease or condition.
12.5 C) For health oversight activities: Facility may disclose PHI to the government for oversight activities authorized by law and compliance with civil rights laws
DISCLOSURES TO YOU OR FOR HIPAA COMPLIANCE INVESTIGATIONS: CSD may disclose your PHI to you or to your personal representative, and are required to do so in certain circumstances described below in connection with your rights of access to your PHI and to an accounting of certain disclosures of your PHI. CSD must disclose your PHI to the Secretary of the U.S. Department of Health and Human Services (the “Secretary”) when requested by the Secretary in order to investigate compliance with privacy regulations issued under the federal Health Insurance Portability and Accountability Act of 1996 (“HIPAA”)
Other Uses and Disclosures of PHI for Which Authorization Is Required:
Other types of uses and disclosures of your PHI not described above will be made only with your written authorization, which you have the limited right to revoke in writing.
REGULATORY REQUIREMENTS: CSD is required by law to maintain the privacy of your PHI, to provide individuals with notice of their legal duties and privacy practices with respect to PHI, and to abide by the terms described in this Notice. CSD reserves the right to change the terms of this Notice and of its privacy policies, and to make the new terms applicable to all of the PHI it maintains. Before CSD makes an important change to its privacy policies, they will promptly revise this Notice and post a new Notice in registration and admitting areas. You have the following rights regarding your PHI:
You may request the CSD restrict the use and disclosure of your PHI. CSD is not required to agree to any restrictions you request, but if the entity does so it will be bound by the restrictions to which it agrees except in emergency situations.
You have the right to request that communications of PHI to you from CSD be made by particular means or at particular locations. For instance, you might request that communications be made at your work address, or by e-mail rather than regular mail. Your requests must be in writing and sent to the Privacy Officer. CSD will accommodate your reasonable requests without requiring you to provide a reason.
Generally, you have the right to inspect and copy your PHI in the possession of CSD if you make a request in writing to the Facility’s Medical Records Department. Within thirty (30) days of receiving your request (unless extended by an additional thirty (30) days), CSD will inform you of the extent to which your request has or has not been granted. In some cases, CSD may provide you a summary of the PHI you request if you agree in advance to such a summary and any associated fees. If you request copies of your PHI or agree to a summary of your PHI, CSD may impose a reasonable fee to cover copying, postage, and related costs. If CSD denies access to your PHI, it will explain the basis for denial and your opportunity to have the denial reviewed by a licensed health care professional (not involved in the initial denial decision) designated as a reviewing official. If CSD does not maintain the PHI you request, if it knows where that PHI is located it will tell you how to redirect your request.
If you believe that your PHI maintained by CSD contains an error or needs to be updated, you have the right to request that the entity correct or supplement your PHI. Your request must be made in writing to the local Medical Records Department and it must explain why you are requesting an amendment to your PHI. Within sixty (60) days of receiving your request (unless extended by an additional thirty (30) days), CSD will inform you of the extent to which your request has or has not been granted. CSD generally can deny your request if your request relates to PHI: (i) not created by Facility; (ii) that is not part of the records CSD maintains; (iii) that is not subject to being inspected by you; or (iv) that is accurate and complete. If your request is denied, CSD will give you a written denial that explains the reason for the denial and your rights to: (i) file a statement disagreeing with the denial; (ii) submit a request that any future disclosures of the relevant PHI be made with a copy of your request and Facility’s denial attached, if you do not file a statement of disagreement; and (iii) complain about the denial.
You generally have the right to request and receive a list of disclosures of your PHI CSD has made during the six (6) years prior to your request (but not before April 14, 2003). The list will not include disclosures (i) for which you have provided a written authorization; (ii) for treatment, payment, and health care operations; (iii) made to you; (iv) for an CSD patient directory or to persons involved in your health care; (v) for national security or intelligence purposes; (vi) to correctional institutions or law enforcement officials; or (vii) of a limited data set. You should submit any such request to the Privacy Officer, and within sixty (60) days of receiving your request (unless extended by an additional thirty (30) days), CSD will respond to you regarding the status of your request. The entity will provide the list to you at not charge, but if you make more than one request in a year you will be charged $20.00 for each additional request.
You have the right to receive PHI in an electronic format, if electronic medical records are in use in the facility.
You have the right to receive a paper copy of this notice upon request even if you have agreed to receive this notice electronically. To obtain a paper copy of this notice, please contact the CSD.
You have the right to receive notice in the event of a breach of confidentiality.